the tortoise digital

For established small businesses

More calls and bookings for your business, without hiring more staff.

One connected system (website, SEO, social and AI) that turns visitors into booked appointments.

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550+ businesses since 2016

293 public client reviews plus direct agency clients

Our clients

They love us.

Businesses we've helped

Clinics, studios, bars and brands across the US, and what they said after working with us.

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How we work

We don't guess. We look at everything, then we take care of it.

Here's exactly what happens when you work with us, from the first look at your business to every month after.

01Before we touch anything

First, we understand your world

Most agencies jump straight into building. We start by looking closely at your business, the competitors around you, your local market, and how AI is changing the way people find businesses like yours.

You get it all in a plain-English report
Your business reviewBefore we start

Your businessHow you show up today

Website speed and mobile experience
Google Business Profile, field by field
Your reviews and how you reply
Your listings across directories
What customers see first when they search you
How easy it is to call or book you

Your competitorsWho's winning and why

Who ranks above you, and why
Their reviews and ratings
Their ads and offers
How active they are on social

Your local marketThe space around you

What people nearby actually search for
Busy seasons and slow ones
Gaps no one is filling yet

AI and what's nextThe next 1–2 years

Does ChatGPT or Google's AI mention you?
How AI is changing search in your industry
What to get ready for now
Nothing gets built until this is done. You'll know exactly where you stand before we start.
What this means for youYou'll finally see your business the way your customers do, and know exactly what to fix first.
02Next

Then we fill the gaps, properly

Whatever's missing, we build. Not a quick template, but set up the right way from day one so it keeps working for you.

You approve everything before it goes live
If you haveNo website
→
We build one
  • Written for your customers
  • Click-to-call
  • Online booking
  • Fast on phones
  • SEO-ready from day one
If you haveNo social media
→
We create it
  • Profiles set up
  • Matching branding
  • Bio, links and details filled in
If you haveNo time to post
→
We post for you, every week
  • Content plan
  • Designed posts
  • Scheduled and published
If you'reHidden on Google
→
We fix your SEO
  • Technical fixes
  • On-page SEO
  • Google profile completed
  • Listings cleaned up
What this means for youCustomers can find you, trust you and book you, even at 11 PM while you sleep.
03Every month after

Then we go to work, every single month

This is where most agencies stop. It's where we really start. Every month has a plan: climbing Google step by step, keeping your social media alive, and showing you real progress.

A report and a call, every month
Climbing Google, month by monthOngoing
  • Google Business ProfileFresh posts, photos, services and Q&A kept up to date
  • Local keyword pagesPages for each service and area you want to be found for
  • On-page & technical SEOTitles, speed, structure and fixes as Google changes
  • Reviews & listingsMore reviews, and your details consistent across the web
  • Rank trackingWe track the searches that matter to you, every month
Your key searchesExample
chiropractor near me↑ 8
back pain clinic wayne nj↑ 5
sports injury therapy↑ 11

SEO takes time. We show you honest progress every month, not overnight promises.

Social media, designed and posted for youWeekly
BSbrightsmiledental
THIS MONTH ONLYTeeth whitening
$99Book online →
MCmaplecornercafe
NEW ON THE MENUPumpkin spice
is back ☕Open 7am daily
LSluxestudiosalon
FALL COLOUR SEASONBook your new
look todayLink in bio
RPrapidplumbingco
BURST PIPE?24/7 emergency
plumbingCall now ☎
IFironforgegym
NEW MEMBERSYour first class
is freeClaim it →
PFpetalandfern
WEEKEND SPECIALFresh bouquets
from $35Order today

Sample post designs for different kinds of businesses. Yours are made to match your brand.

Also every month
AI search visibilityWebsite updatesPlain-English reportReview call with you
What this means for youYour phone rings more. Your calendar fills up. Month after month.
04Always

The world keeps changing. We keep up, so you don't have to.

Google changes. Competitors make moves. AI keeps rewriting the rules. We're watching all of it for you, and adjusting before it costs you customers.

You're never left behind
⌕
Google released a search update

We checked your rankings the same week and adjusted your pages.

Example
◎
A competitor started running ads

We spotted it, reviewed their offer, and sharpened yours.

Example
✦
A new AI search feature launched

We made sure your business info was ready for it, and got you listed.

Example
★
A new 1-star review came in

We flagged it to you and drafted a calm, professional reply.

Example
↗
Your busy season is coming

We planned posts and offers early, so you're ready before it starts.

Example
What this means for youYou stop worrying about what's changing, and get back to running your business.
Six months from now

Picture your business, busy.

Your phone rings. Bookings come in while you work. New customers say they found you on Google. And you haven't thought about marketing once.

That's what we build for you.

The bottom line

Your marketing, completely off your plate.

Most clients take the complete package and never think about marketing again. But it's your call.

Most popular

The complete package

Everything above, handled by one team, every month. You run your business; we handle the rest.

Book a free call ↗
Your choice

Or pick separate services

Just need a website, SEO or social media? Start with one and add more whenever you're ready.

See services →
Reviews

Don't take our word for it

Real reviews from real clients around the world.

I
isabelleqian3🇦🇺 Australia
★★★★★5· 2 years ago
Arafat demonstrated exceptional expertise in optimising my website for search engines. Communication was smooth and professional throughout the project, and he was very responsive to my questions and requests. I highly recommend Arafat for anyone looking for top-notch SEO services.
A
adamortman🇺🇸 United States
★★★★★5· 3 years ago
Wonderful job. Very fast and communication was great. Highly recommend. Page went right to top of list.
M
mohdminhajuddin🇧🇩 Bangladesh
Repeat client
★★★★★5· 5 years ago
I am very impressed with the work! We are working with Arafat for a long time! I would have given 100 stars! … He is the best! The quality of the service truly baffled me!
C
charlotteeng🇩🇰 Denmark
Ongoing collaboration
★★★★★5· 2 years ago
Fast delivery and very good communication.
H
hollymyers325🇺🇸 United States
★★★★★5· 4 years ago
Very responsive and helpful with information before I placed my order. Finished my order in the time that was promised. I would use again and would recommend to others.
I
infinity1289🇺🇸 United States
★★★★★5· 2 years ago
Nice work! Thanks for your professionalism and in depth knowledge.
W
wwayne2🇺🇸 United States
★★★★★5· 3 years ago
He was prompt in completing the order very quickly and is skilled at what he does. I recommend him.
I
ivone34🇨🇭 Switzerland
★★★★★5· 2 years ago
Thank you for your work and for your details. Can't wait to see the results
G
givensmedia🇺🇸 United States
★★★★★5· 4 years ago
Very fast, friendly and helpful. This relationship will continue.
L
lauriesimpson🇺🇸 United States
★★★★★5· 3 years ago
Helpful and answered all my questions in a timely manner. Thank you!

293 client reviews, 4.8 average rating

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